Shipping & Policies
Sorry we do not ship outside of Canada
Shipping charges may vary + or minus
Here are a few variables
- Shipment Tracking will be emailed upon shipping. See the comment section of our pdf invoice.
- Orders take 3 days to ship out. If tracking say's label printed then the courier has not picked up your package from us yet.
- Website shipping calculations sometimes do not add up correctly due to package sizes and combinations of the product ordered. If this is the case we will email you with your options.
- UPS Shipping rates apply. FYI Shipping to a commercial business is cheaper than a house. 5' blinds & larger are subject to a UPS surcharge which is $20 per blind, due to not fitting on their convener belts.
- Shipping may seem high in some cases due to the low cost of our products. Please do your math before ordering from another store as we are cheaper most of the time.
- Shipping a Single blind is about the same shipping charge as 2 or 3 blinds.
- Sorry we do not accept returns on our blinds period, we advise to order One blind in the size required or our smallest size as a sample. (yes we charge you)
- Although very rare in our 43 years of being in business we pack very well. All Damaged packages must be documented with UPS please Do Not Open a damaged package without taking pictures & speaking to UPS first.
- Porch thief is not claimable in any way.
- For air plants being shipped in the winter, please select Express shipping or check your local weather report before ordering. Plants cannot be shipped by standard shipping if below freezing
- You order air plants at your own risk during the winter months, we do not replace or refund for weather issues.
Curbside Pick ups are welcome...
107, 5219 - 192nd Street Frontage Road, Surrey, BC
Pick up hours are 10:00am to 3:45pm Monday to Friday.
Tropitek is not responsible for any harm that may be caused from any working parts and or cords and strings. By hanging your blinds you accept full responsibility in your home.